Question 1

Do I need an appointment, or do you take walk-ins?

Accepted Answer

We welcome both. Appointments help us get you in and out faster, especially for larger jobs, but walk-ins are always welcome for quick services like oil changes and inspections. You can request an appointment online or by calling us at (786) 519-0953.

Question 2

How long will my service take?

Accepted Answer

Most routine maintenance — oil changes, brake jobs, diagnostics — is completed the same day, often within a couple of hours. For larger repairs we will give you a clear time estimate when you drop off your vehicle.

Question 3

Will you tell me the cost before doing the work?

Accepted Answer

Always. We provide an upfront estimate and get your approval before performing any repair. You will never be charged for work you did not authorize.

Question 4

What types of vehicles do you work on?

Accepted Answer

We service domestic, import, and luxury vehicles — cars, SUVs, trucks, and vans. Our technicians have experience across a wide range of makes and models.

Question 5

My check-engine light is on. Can you help?

Accepted Answer

Yes. We run computerized diagnostics to read the trouble codes and pinpoint the actual cause — not just clear the light. Then we explain what we found and what it will take to fix it.

Question 6

How often should I change my oil?

Accepted Answer

It depends on your vehicle and the type of oil. As a general guide, conventional oil is changed around every 3,000–5,000 miles and full synthetic around every 7,500–10,000 miles. We will check your manufacturer’s recommendation and let you know.

Question 7

How do I know if I need new brakes?

Accepted Answer

Common signs include squealing or grinding noises, a soft or vibrating brake pedal, longer stopping distances, or a brake warning light. If you notice any of these, bring it in for a free brake inspection.

Question 8

Do you offer a warranty on repairs?

Accepted Answer

Yes. We stand behind our work with a warranty on parts and labor. Ask our team for the specific coverage on your repair.

Question 9

Can you perform factory scheduled maintenance without voiding my warranty?

Accepted Answer

Absolutely. We follow manufacturer-recommended service intervals (such as 30/60/90K services), and having an independent shop perform your maintenance does not void your factory warranty as long as the proper services are documented.

Question 10

What are your business hours?

Accepted Answer

We are open Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM. We are closed on Sundays. You can find us at 5064 NW 74th Avenue, Miami, FL 33166.

Question 11

How can I contact you?

Accepted Answer

You can reach us by phone at (786) 519-0953, by email at sales@olucars.com, or via WhatsApp. You can also request an appointment using the form on our contact page or stop by the shop in person.

Question 12

What forms of payment do you accept?

Accepted Answer

We accept all major credit and debit cards as well as cash. If you have questions about payment for a larger repair, just ask and our team will be happy to help.

Question 13

Can you inspect a used car before I buy it?

Accepted Answer

Yes. Our pre-purchase inspection covers the engine, brakes, suspension, fluids, and common problem areas, and we provide a written condition report so you can buy with confidence.

Frequently Asked Questions

Appointments & Service

Repairs & Maintenance

Payment & General

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